Work · Case study
Regional health education nonprofit
A modern website and a new online academy, built as one connected system.
- Websites & Apps
- Business Technology
- Ongoing Support
Websites & Apps
Business Technology
Ongoing SupportAt a glance
Client
A regional nonprofit providing professional training and community health programs across rural communities in two states.
Starting point
An aging website with broken pages, and nearly two decades of training records spread across spreadsheets and old databases.
Result
New revenue from online training, with certificates issued automatically.
The situation
A health education nonprofit, nearly 50 years old, trains professionals and runs community programs across rural areas where health workers are in short supply.
Its website had aged badly. Pages showed broken formatting to visitors, the home page was cluttered, and a dozen programs were hard to find. Training ran on manual work: certificates were issued by hand, and nearly two decades of training records sat in disconnected spreadsheets and databases. There was no single place for professionals to register, take courses, and earn certificates online.
The approach
We ran two tracks at once and treated them as one system.
A new website, rebuilt around who the organization serves, so every visitor finds their path in a click or two.
A new online academy, connected to the website, where professionals enroll in, pay for, and complete certification training, with certificates issued automatically.
The work
Website rebuild
Replaced an aging site that showed broken page elements to visitors with a modern, easier-to-maintain platform, organized around the people it serves: students, working professionals, community members, and partners and funders.
Programs and support
Program pages reorganized so each initiative is easy to find, with office locations and hours, accreditation credentials, live chat for community questions, and search foundations in place.
Branded online academy
A learning platform carrying the organization’s brand everywhere learners look, from dashboards and the course player to certificates and emails, connected to the main site for registration and sign-in.
Programs and courses
A clear structure of programs, courses, and lessons: multi-course certificate programs alongside standalone courses, mixing live virtual instruction with self-paced modules, quizzes, and knowledge checks.
Automatic certificates
Program and course certificates are generated and verified automatically when learners finish, replacing a manual process that slowed things down for working professionals.
Historical records
More than 34,000 course completions for over 12,800 people, spanning nearly two decades, consolidated from scattered spreadsheets and databases into one system.
The organization now earns revenue from online training it couldn’t offer before. Certificates go out automatically, its training history lives in one place, and staff can update the website themselves. Routine work runs on its own, from form submissions reaching the right staff to registration confirmations and payment notifications. We continue to support both the website and the academy.
Certification Course
Why it worked
Planned together. The website and the academy were designed as one system, so registration, sign-in, and payments flow from one to the other.
Built for the people it serves. Navigation follows how students, professionals, and community members actually look for help.
Automation where staff time was going. Certificates, confirmations, and notifications no longer depend on someone remembering.
Room to grow. The academy’s structure is a reusable framework for new programs and courses.
Whether it’s a new website, a technology setup, or getting your systems working together, it starts with a conversation.
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